Effective date: October 25, 2026
This Privacy Policy explains how Suntek Inc. dba Suntek Systems (“Suntek Systems,” “we,” “us,” or “our”) collects, uses, and protects information when you visit sunteksystems.com (the “Website”), contact us, use our services, or communicate with us by phone, email, or text message.
Information We Collect
Information you give us. When you fill out our contact form, email us, call us, text us, or become a client, we may collect your name, email address, phone number (including mobile number), company name, and the details of your request or project.
Information collected automatically. Like most websites, our Website and hosting provider may automatically collect basic technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is used to operate, secure, and improve the Website.
Cookies. Our Website may use cookies and similar technologies needed for the site to function and to understand how visitors use it. You can set your browser to refuse or delete cookies; some parts of the Website may not work properly if you do.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests for quotes or support;
- Provide, schedule, and support the IT, AI, and related services you request;
- Send you service-related communications, including appointment confirmations, service updates, and support follow-ups by email, phone, or text message (with your consent for text messages);
- Send invoices and handle account administration;
- Operate, maintain, and secure our Website; and
- Comply with legal obligations.
How We Share Information
We do not sell your personal information. We may share information only:
- With service providers who help us operate our business (for example, website hosting, email, and phone/messaging providers), and only as needed to provide those services to us;
- When required by law, court order, or to protect our rights, property, or safety, or that of our clients or others; or
- In connection with a merger, acquisition, or sale of all or part of our business.
SMS / Text Messaging Privacy
If you provide your mobile phone number and agree to receive text messages from Suntek Systems, we use your number only to communicate with you about your inquiry, appointments, service, and support. Message frequency varies. Msg & data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For more details on our text messaging program, see our Terms & Conditions.
Data Security
We use reasonable administrative, technical, and physical measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, to provide our services, and to meet legal, accounting, or reporting requirements.
Your Choices and Rights
- Text messages: reply STOP to any message to stop receiving texts.
- Email: you can ask us to stop sending non-essential emails at any time.
- Access, correction, deletion: you may ask us to access, correct, or delete the personal information we hold about you by contacting us below. Depending on where you live (for example, California), you may have additional rights under applicable privacy laws, and we will honor requests as required by law.
Children’s Privacy
Our Website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our Website may link to other websites, such as our social media pages. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
Suntek Inc. dba Suntek Systems
3984 Washington Blvd Unit #211
Fremont, California 94538
Email: jeffc@sunteksystems.com
Phone: +1 510-626-8860